Shipping policy

At Kosmik Jive, we are committed to delivering your custom-made products efficiently and reliably. As our products are created on demand, our shipping process involves production time followed by transit time.


Order Processing Time:

  • All orders are typically processed and ready for shipment within 2-7 business days after the order is placed. This timeframe allows for the production of your unique item.
  • Please note that during peak seasons or holidays, processing times may be slightly extended.


Shipping Options and Estimated Delivery Times:

We offer various shipping options to meet your needs. Estimated delivery times are calculated from the moment the order is shipped, not from the order date.

  • Standard Shipping:
    • Estimated Delivery: 2-5 business days (for most domestic orders).
    • Cost: Varies by product and destination, calculated at checkout.
  • Economy Shipping (where available):
    • Estimated Delivery: 4-8 business days (for domestic US orders).
    • Cost: Lower shipping costs, calculated at checkout.
  • Express Shipping (where available):
    • Estimated Delivery: 2-3 business days (depending on availability and destination).
    • Cost: Higher shipping costs, calculated at checkout.

International Shipping:

  • We offer international shipping to many countries. Shipping costs and delivery times for international orders will vary significantly based on the destination and chosen shipping method.

  • Please be aware that international orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.


Tracking Your Order:

  • Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
  • You can use this tracking number to monitor the progress of your delivery.

Important Notes:

  • Multiple Shipments: If your order contains multiple items, they may be produced by different print providers and shipped separately. You will receive separate tracking numbers for each shipment.
  • Address Accuracy: Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses. Reshipment due to an incorrect address will be at the customer's expense.
  • Unclaimed Packages: Orders that are unclaimed by the customer or returned to sender will not be eligible for a refund. Reshipment will be at the customer's expense.


For any questions regarding your order or shipping, please contact our customer support team at hello@kosmikjive.com or fill out our contact form here.